FAQs

When Will My Order Ship?

Orders are usually processed and shipped within 3~5 working days of purchase.

How Long Does Shipping Take?

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. Average shipping time is about 7 to 20 working days. Your tracking number will be updated 3-7 days after your order has been shipped.

How Do I Cancel An Order?

We are only able to cancel orders within the first 12 hours after the order is placed. After that the order has most likely been processed and is preparing for shipment or has been shipped. Once this takes effect, it's out of our hands. We apologize for any inconvenience this may cause, but we pride ourselves on prompt service and this includes getting your orders out as fast as possible.

What Is Your Return Policy?

If there’s something wrong with your order (defective product, incorrect order, damaged order etc.), please contact us within 7 days from receiving your order and we’ll be happy to assist you reviewing the case and if it is approved we will be sending a replacement. Please do not return anything before we review the case, our customer service team will review the request and will send further instructions. At thursdaye.com we love every passion and interest on Earth because it is a reference to your UNIQUENESS. And to spread exactly that...is our core vision:

To help you Express Yourself. To support you at thursdaye.com Since we know you want all sorts of custom products, we got you covered with highly professional suppliers and production houses that we keep in close contact with and vet daily so that they fulfill our intense selection process.

No matter where you are, who you are and what you are passionate about we want to be able to provide you with custom products that help you Express Yourself...to help you express who you really are!

That's why in thursdaye.com you will find a custom collection for every profession, hobby, sport, passion or anything you might think of. 

So whatever you're looking for, we plan to have it there for you. And if it's not, then hit us up and let us know, so we can negotiate or produce the best deal for you in no time. We are and would like to be here for YOU for a lifetime.

Whatever you need, it's right here on thursdaye.com

 

 reserves the right to deny any return request.

What Methods of Payment Do You Accept?

We accept Paypal, Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card.